“Thanks to Richard from Sales, Jeff Co-ordinator, Lucy in the Office, Vinnie on the bobcat and Dave on the Rock Breaker and everyone else on the day and after the pool went in from Joondalup Riverina Pools on great organisation of our new pool. After all the stories we had heard about getting a pool in…it went in like clockwork from start to finish, even with a back yard full of rock and the main sewer pipe right in the middle of where the pool was going.
We went with the Pacific in the end because it could go closer to the house as the stair entry reduced the 1500 needed away from the house so we didn’t lose our 20yr old Point Tail Palm and established garden we had created on the adjacent side, which now looks awesome with the rockery around the upper level for sitting or sunbaking. I wanted the pool in a certain spot and they got the levels and placement perfect. The pool as Richard had said it would “look after itself” extremely energy efficient and NOT costly to run like everyone warned me it would be. The only little issue we had was lights and they were replaced with new ones within a day or two with absolutely no hassles.
Thanks again.”Shane, Sonja, Kayla & Tilleah Ferster
“Please pass on our massive thanks to everyone whom we have dealt with at Riverina Pools.
The service has been second to none and the understanding that was shown when we had to delay the pool due to family reasons was so much appreciated beyond measure. Many many thanks!!
We have just had handover with Tom & the kids are totally excited to hear they can swim this afternoon.
Thank you once again for everything & helping make our pool dream come true”Jai, Sarah, Mia & Dylan
“Our experience with Riverina was positive. Firstly, value for money and initial customer service when choosing the pool are both excellent. There was a little confusion over the timeline of things however the office staff and owner stepped in, stepped up and were fantastic in supporting us and getting things sorted out. Not everything in life goes to plan but having someone who takes responsibility and fixes things is far more valuable. Thank you.
We love our pool, the colour is stunning and we cannot tell you how many wonderful comments we receive about it.
We would highly recommend Riverina Pools and thank them for helping us have such a great place to hang out in Summer!
”Scott & Mel Pearce Ellenbrook
“Thanks to yourself, Richard, Jeff and all the contractors who have been over to assist in the past few weeks.We are stoked with the final product and very impressed with all of your service and professionalism from all of the above during the installation. We definitely made the right choice going with Riverina.”Kyle & Ashley - Marangaroo
“I would like to take this opportunity to thank and commend Riverina Pools on a very smooth and well executed install of our new pool. My wife and I deliberated for some time over who we'd buy our pool from. We checked out about 4 different pool companies but in the end decided the deal presented by Riverina was the one for us. We also took into consideration some very good word of mouth that came from friends of ours who recently had their second pool installed by Riverina and what I liked was the associated pool equipment, it looks after itself. I had grave fears of being up for a big digging/rock breaking bill as we're in Meadow Springs Mandurah which is built on limestone. Thankfully the guys doing this job were right on their game (Choc) the breaker operator made quick work of what I thought was going to be a nightmare as once the topsoil was removed, there it was. Solid limestone the length of where my pool was destined for. To their word the hole was dug in the day ready for the pool to be inserted the following morning. The levels were spot on and that shows now that I have the poured limestone around the pool. I'd also like to take this opportunity to thank Will Craik at the Rockingham branch who initiated the sale. Will was very helpful, he took time to inform us and his past experience as an installer means he can talk the talk which is beneficial to a person who has very little understanding of the pool install procedure.
Should anyone reading this like to have me elaborate more or you'd even like to see the final product, I'm happy for Riverina to contact me to arrange for you to view our pool.
Thanks again Riverina”Ricky and Melanie McCoy
“I would just like to convey my sincere appreciation and thanks to all of the team at Riverina Pools.
The pool looks fantastic and I can honestly say it was stress free experience. Big thank you to Warren at Riverina Joondalup who sold us the pool. He explained everything and took the time out to make a personal visit to our home to peg out the area so that we could visualise the positioning of the pool.
Additionally, thanks to Lucy who kept up up-date with everything.
Can I also add, my wife and I found Jeff Grubisich who managed the installation of the pool to be excellent.
Finally, a huge thanks to Vinnie, the bobcat operator who did a terrific job.
Thanks again Riverina........ I will be recommending you!”Stuart and Karen Main
“We would just like to say a big thank you to all those who were involved in our pool installation. When we started considering putting a pool in, we heard a lot of "horror" stories from friends about their pool installations. We actually spent a lot of time researching different pool companies before deciding on Riverina. Riverina was always on the list, but there were a couple of other companies that we were considering also. It was at the Pool and Spa Expo when we met and spoke to Warren that we finally made our mind up to go with Riverina. We knew we liked your pools anyway and Warren was great - very helpful, very informative. We just had a really good feeling about it all which in the end paid off because everything has been wonderful. The installation of our pool has been so smooth and everyone has been so helpful, nothing has been a problem. Your information to us has been brilliant - everything was upfront, there were no hidden surprises, we knew excactly what to do and expect. The pool actually went in earlier than we thought it would which has given us plenty of time before Christmas to get a bit of landscaping done (and enjoy the pool on some very hot days!!). So thank you so much to you, Warren, Jeff and his team and to everyone at Riverina. It has been a positive experience from start to finish and we will recommend you to anyone that we know of putting a pool in.”Brad & Elodie Gallaher
“We would like to thank the team at Riverina for the very efficient and trouble free installation of our Sorrento Pool. The pool installers did a wonderful job and were both friendly and professional. We were very stressed about what was going to happen, but we had no need to worry as the install went very smoothly and was extremely quick.
The team is a credit to the company. Lucy in the office also was wonderful, in always returning our calls and in answering all our questions. (This was our first ever pool).
We are very happy with the quality of the pool and the competitive pricing of the pool compared with other companies we looked at.
All our family and friends love the pool and we have highly recommended they contact Riverina Pools when they want a pool. If ever we move and need another pool we will be calling the team at Riverina Pools again.
Thanks for a job well done.”Adrian and Margaret Hudson
“Just wanted to touch base with you to say the pool installation was a ripper and all went really well. As it goes, we are still getting there with pavers etc.....but am really pleased with the whole process.
Thanks again for your expertise and help....I will need to come and grab a referral booklet at some stage because I have a few friends that I will be sending your way for a pool purchase at some point, if they decide to go with you in the end.”Lisa and Dan Burro
“We were very pleased with all the people who were involved in the installation of our pool. When we were contacted by someone and an appointment made they arrived on time every time. Every thing that needed to be done was explained so there never was any ambiguity about any part of the project. Jeff who coordinated all the processes of the installation was brilliant and Barnie the bobcat operator was fantastic. We have used Mark the electrician for all our poolside and backyard wiring since the installation and he has been extraordinarily helpful and his advice has been great.
Everybody who has visited our home has been impressed by the beautiful pool - it is a pleasure to swim in and and a delight to relax beside at any time, especially during these hot balmy nights when we are able to turn on all the great lighting Mark has installed in our backyard.
I could go on .......but I guess you can see we are very happy with your product.”Tony and Lyn Thompson
“Friends have a Riverina Pool and they recommended that we also use Riverina Pools. We were impressed with all stages from sales to installation and the professionalism of all staff and contractors involved to the extent that another friend was asking who we went with and they also purchased a pool from Riverina. We are looking forward to relaxing “fun times” in our new pool. We have no hesitation in recommending to anyone looking to purchase a pool to go to Riverina Pools.”Karen Robins